total negligence.

[martin222]

after failing on kyntheium. i was told by dr to come off it.and i would be getting a telephone consultation. 
i got my consultation over the phone. only thing i knew nothing about it. as i got my appointment letter the day after the fone call. so obviously missed it. at this point my psoriasis and arthritis kicked in big time.. in absolute agony i ring the dermatology department. asking for another appointment. i got my fone consultation.. or rather i didnt as they rang the wrong number!! so i ring again.. and give them my number again. ok they said we will ring you. but it will be in 6 days time as the drs are busy. all the while im unable to walk at this point due to arthritis. my right foot swelled. cracked and split. so i got my fone consultation.. or rather i didnt cos guess what.. they rang wrong number again. so i ring back. fuming they agree to another consultation, and yippee they actually foned right number, so after speaking to the dr she said i should go back on cosentyx. ok i said, dr said it should be with you in 10 days.. great i said. waited 3 weeks n nothing. rang dermatology. and,, she forgot to process the prescription.. i havn slept in a month due to sever pain and sore skin. i cant walk. cant sit or lay down due to pain,,, sorry for the rant but needed to get it off my chest. and im tempted to seek legal advice. you wouldnt leave a dog in this much pain