Lost Password/Username

[Fred]

If you have lost or forgotten your Password or Username follow these instructions to get back on-line.

• Go Here! [web]https://psoriasisclub.org/member.php?action=lostpw[/web]
  
• Enter your Email in the box.
  
• Click "Request Username / Password"
  
• An Email will be sent to you. (Please check your spam folder if not received)
  
• Follow the instructions in the Email and click the first link.
  
• You will now see a message telling you a new Password has been sent.
  
• Check your Email again and you will see your Username and a new Password.
  
• Go to Log-in on the forum.
  
• Type your Username in the first box.
  
• In the second box, remove the row of dots and enter the password from the Email you received. *Don't copy & paste, you need to type it in.
  
• Click the Login button.
  
• You should now be logged in to the forum.
  

For security reasons we recommend you go straight to your User CP and change your new password to one of your own. If you don't know how to do that follow these instructions.

• [web]https://psoriasisclub.org/usercp.php?action=password[/web]
  
• In the first box enter the new password you got from the Email.
  
• In the second box enter your chosen password.
  
• In the third box enter your chosen password again.
  
• Click "Update Password"
  

Now log out and log back in with your Username and your new chosen password.

You have now completed the recovery of your log-in details.  

*If you have forgotten the Email address you used, or still have problems please use the "Contact Us" at the bottom left so we can help you.

*Note you get three tries before you will have to complete a captcha, once you have failed 5 times in total you will be locked out for 15 minutes. So you must wait that amount of time before trying again*