Starting Cimzia

[mataribot]

CSR = Customer Service Representative. I called CVS pharmacy today. After a small argument, the CSR admitted they had the prescription. I tried to fill it, but without success. The CSR said the drug requires approval. He stated it required the approval from the pharmacy and if it's covered by my plan. I asked him why I received a letter stating that I have been approved if my plan doesn't cover it? The CSR didn't answer that question he moved on to say that the dosing had to be validated. The prescription is for a starting kit for PsA. There is no verification needed. He went on to say there are millions of prescriptions in the Queue for biologics and it would be processed in the order received. He said he call me back when it's ready. So said, just like you called me back for Humira. I wonder what kind of herbals he is smoking. CVS doesn't have millions sitting in Queue for biologics. I will call back every other day until the fill it.